🚚 Shipping Policy – Cristiano.click
At Cristiano.click, we are committed to delivering your orders quickly and efficiently, providing a smooth and secure shopping experience! 🛍️
📦 Shipping Options and Duration
– Local Shipping: Orders within the United States and Canada are delivered within 5-8 business days.
– International Shipping: We do not ship worldwide, only to specific countries.
💰 Shipping Costs:
– Free shipping for orders over $100.
– Shipping fees are calculated based on the order weight and delivery address, and the cost will be displayed on the checkout page before completing the order.
📍 Order Tracking:
After your order has shipped, you will receive an email containing the tracking number so you can easily track the status of your order.
📦 Delivery Issues:
– If your order is delayed longer than expected, please contact the store’s support team via WhatsApp. We welcome complaints and suggestions.
– If the order is damaged upon receipt, please send photos of the product to customer service within [three days] of receipt so we can help you with a replacement or refund.
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🔄 Return and Exchange Policy – Cristiano.click
We want you to be happy with every order you purchase from **Cristiano.click**! ❤️ That’s why we offer a flexible return and exchange policy to ensure your satisfaction.
📅 Return Period:
You can return or exchange any product within [15] days from the date of receipt, provided it is in its original condition and unused.
📦 Return Conditions
– The product must be unused and in its original packaging with all accessories and tags attached.
– Personal items such as [mention non-returnable items, such as underwear or opened cosmetics] cannot be returned.
💰 Refunds:
– Once the returned product is received and verified, the amount will be refunded to the same original payment method within [10] business days.
– Shipping fees are non-refundable unless the return is due to our error.
🚀 How to submit a return request?
1. Contact us via [store WhatsApp] and inform us of your desire to return or exchange.
2. You will be provided with a return address and tracking number.
3. Once we receive the product, we will process your request as quickly as possible.
💡 **Note**
If you received an incorrect or defective product, please contact us immediately so we can help you resolve it quickly.
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✨ We’re here to serve you! If you have any questions about shipping or returns, feel free to contact us via email or WhatsApp. 🎉